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WordPress Care Plans
Built for UK Businesses
Updates, security, backups and expert support, handled by our Essex-based team so you can focus on running your business. Plans from £50/mo. No lock-in. We start within 48 hours.
Our Care Plans
Free site audit included with every plan
Most businesses only think about their site when something goes wrong
A neglected WordPress site is one of the most common ways small businesses lose money online. Out of date plugins create security holes that hackers exploit. Missed core updates break key functionality without warning. Backups that nobody has tested fail at the worst possible moment.
We see it every week. A business owner contacts us in a panic because their site has been hacked, their checkout has stopped working, or Google has flagged them as unsafe. The fix is almost always more expensive than prevention would have been.
A WordPress care plan is preventative maintenance — the difference between a website that quietly does its job year after year and one that becomes an emergency every few months.
See Pricing PlansSite compromised overnight
Outdated plugins led to a full malware infection — checkout down for 3 days.
Prevented by a care plan
24/7 monitoring catches threats before they become crises. Plugin updates applied weekly.
Backup failed on restore
Untested backup hadn't run in months. Recovery cost £1,400.
Secure offsite backups
Cloud backups stored separately from hosting — tested, ready, and restorable on request.
Every plan covers the essentials
These are the core protections included across Standard, Enhanced and Prime. Higher tiers add frequency, hosting, and hands-on time on top.
Core, Plugin & Theme Updates
Carried out safely by experienced WordPress developers — never blindly auto-applied.
Secure Cloud Backups
Stored separately from your hosting — so even a compromised server can't touch them.
24/7 Security Monitoring
Active threat detection with real response — not just an alert that sits in a queue.
Free Malware Cleanup
If your site is compromised while on our plan, we clean it up at no extra cost. Period.
Uptime Monitoring
We know about downtime before you do — and we're already working on it before you call.
Monthly Plain-English Reports
What we did, what we found, and what's next — in language that actually makes sense.
UK-Based WordPress Support
Real specialists, not a faceless ticket queue. When you ask a question, a person answers.
Free Initial Site Audit
We assess your site before taking over — flagging any existing issues with full transparency.
Which plan is right for you?
The right plan depends on how often your website changes, how critical it is to your revenue, and how much hands-on support you want.
Choose Standard if your website…
- Is a brochure or informational site that rarely changes
- Has fewer than 10 pages and no ecommerce
- Generates leads but is not your primary sales channel
- Mainly needs the basics handled so it stays online and secure
Choose Enhanced if your website…
- Is updated regularly with new content, products or services
- Generates a meaningful share of your business enquiries
- Needs occasional small edits without logging a job each time
- Would benefit from faster updates and more hands-on care
Choose Prime if your website…
- Runs WooCommerce or accepts payments online
- Hosts a membership area, customer portal, or booking system
- Cannot afford downtime during business hours
- Needs daily backups and a staging environment for safe changes
Three plans, designed for real UK businesses
Whether you run a simple brochure site or a busy WooCommerce store, we have a plan that fits.
Best for: Small business websites, brochure sites, and informational sites with low change frequency.
- Monthly WordPress core, plugin & theme updates
- 24/7 security and malware monitoring
- Monthly secure cloud backup with restore on request
- Free malware cleanup if needed
- Monthly summary report
- 48-hour support response time
- UK-based WordPress support
- Free initial site audit
Best for: Active business websites that update regularly, lead-generation sites, and small ecommerce stores.
Everything in Standard, plus:
- Weekly WordPress core, plugin & theme updates
- Weekly secure cloud backups
- 1 hr/mo of small content edits and updates
- 5GB managed UK hosting included
- Image and basic speed optimisation
- 24-hour support response time
- Quarterly performance review
Best for: Busier WooCommerce stores, membership sites, and sites where downtime directly costs money.
Everything in Enhanced, plus:
- Daily WordPress core, plugin & theme updates
- Daily secure cloud backups
- 2 hrs/mo of content edits, fixes & small tasks
- 10GB managed UK hosting included
- Database optimisation and spam clean-up
- Advanced speed optimisation
- WooCommerce-specific monitoring
- 12-hour support response time
- Staging environment for safe testing
Bespoke & Multi-Site Plans
Running several websites, or have requirements that don't fit the plans above? We build bespoke care plans for agencies, multi-site operators, and businesses with custom WordPress builds. The more sites we manage, the lower the per-site cost.
Plugin and theme updates require valid licences. Included support time does not roll over. UK hosting subject to fair use policy.
At a glance
Every feature across all three plans, side by side.
| Feature | Standard £50/mo |
Enhanced Popular £100/mo |
Prime £150/mo |
|---|---|---|---|
| Core updates & backups | |||
| WordPress core updates | Monthly | Weekly | Daily |
| Plugin & theme updates | Monthly | Weekly | Daily |
| Secure cloud backups | Monthly | Weekly | Daily |
| Security & monitoring | |||
| 24/7 security monitoring | ✓ | ✓ | ✓ |
| Malware monitoring & cleanup | ✓ | ✓ | ✓ |
| Uptime monitoring | ✓ | ✓ | ✓ |
| Reporting & support | |||
| Monthly report | ✓ | ✓ | ✓ |
| Free initial site audit | ✓ | ✓ | ✓ |
| Support response time | 48 hours | 24 hours | 12 hours |
| Included support time | None | 1 hr/mo | 2 hrs/mo |
| Hosting & performance | |||
| Managed UK hosting | Optional add-on | 5GB included | 10GB included |
| Image speed optimisation | ✗ | ✓ | ✓ |
| Database optimisation | ✗ | ✗ | ✓ |
| Staging environment | ✗ | ✗ | ✓ |
| WooCommerce | |||
| WooCommerce support | ✗ | Basic | Full |
| Quarterly performance review | ✗ | ✓ | ✓ |
What happens in your first 48 hours with us
We know switching to a new agency can feel like a leap. Here's exactly what happens once you choose a plan.
Onboarding & access
We send you a short onboarding form to capture your hosting login, WordPress admin access, and a few key details about your business. We confirm receipt and book your initial audit.
Free site health check
A full security scan, plugin and theme audit, performance check, and backup review. You receive this report by email with a clear summary of what we found and what we recommend.
Your plan is fully active
We resolve urgent issues, set up monitoring and backups, and begin your scheduled updates. You get direct access to our support ticket system and your first monthly report at month end.
We earn your business every month
We don't believe in trapping clients in long contracts. Here's how we keep things fair.
No long-term contracts
Cancel any time with 30 days' notice. That's it.
Transparent pricing
No hidden fees, no surprise invoices. The price you see is the price you pay.
You own everything
Your hosting, your domain, your data, your backups — always yours.
Free site audit before you commit
We'll tell you honestly if your site is in good shape and what may need fixing first.
UK-based team
When you call or email, you reach the people actually doing the work.
What our clients say
Businesses across Essex, Hertfordshire and London rely on us to keep their WordPress sites running.
"Amazing company and the work is professional. They know exactly what you require and will continue to work with them for all my website requirements. Would not go anywhere else!!!!."
"Great experience working with Lee and team on our first website build. From the first conversation Lee was extremely helpful with information and guidance, going through the process with the team was smooth and Lee helped us out on some other bits which helped us launch. Highly recommend!."
"This team is reliable, efficient, always reachable and easy to work with. They always do a great job and I couldn’t recommend them enough.."
We're not a faceless maintenance company
We're a small WordPress agency based in Essex, founded by people who have spent the last two decades building, breaking, fixing and rebuilding WordPress sites. When you work with us, you work with the same team every time.
WordPress specialists, not generalists
WordPress is what we do, all day, every day — not a sideline to our "real" work.
Real UK-based support
Email, phone or ticket — you talk to the actual team, not a chatbot or overseas centre.
Founded by experienced developers
Not marketers selling a service they don't deliver themselves. We built this from the ground up.
Honest, jargon-free communication
Especially when something goes wrong. We tell you what happened, why, and what we're doing about it.
Frequently asked questions
Straight answers to the questions we get asked most.
Ready to stop worrying about your WordPress website?
Sign up to a care plan and get your site updated, secured and properly looked after by a UK-based WordPress team that actually answers the phone.
Or call us directly on 01279 354466 or email info@tdwds.com